With the purchase of your metal art Precision Metal Art offers a limited warranty with that purchase that begins in effect on the date of order and covers a limited amount such as damages and certain defects that might come from the manufacturing process up to 90 days.
If your items are received damaged or develops a manufacturing defect that is covered by a limited warranty from the company. To learn more about the warranty program, click here.
For non-warranty issues Precision Metal Art does not accept returns on custom-made, personalized items, or custom artwork design. This includes, but is not limited to personalized monograms, coat hooks and other personalized or custom made products. The customer will be responsible for the cost of shipping on any order that is returned to Precision Metal Art due to a user error (i.e. customer listed the incorrect or invalid address). The item will not be resent until payment has been made. The customer may return stock items by occurring the return shipping cost for a refund minus a 10% restocking fee for non-warrantied reasons.